Working with her is much like communion; People stand in line to get her blessing, she bestows upon us a work load and then she ignores us and facebooks while we work our hineys off.
No one will confront her either because -- and this is from the self described work horses mouth -- "she is picked on, she had a bad childhood, she is constantly cheated at the drive-through, she has several hangnails, she is a woman and she is allergic to most laundry detergent and pork products.
She also yells every conversation.
|I wouldn't want to work either.|
"YES THAT RASH DOES LOOK BAD. WHAT HAVE I TOLD YOU ABOUT KEEPING YOUR HANDS TO YOURSELF."
"Actually Earleen, that was a private conversation I was having on the phone with my wife and I don't really want to..."
"PUT THESE GLOVES ON SCAB-BOY AND GO GET THAT BOX FOR ME."
Earleen has effectively re-written her job description as a customer service agent so that it does not involve any customer service what-so ever. Her latest excuse to not get up from her chair is Ebola.
She can't help customers because of Ebola.
"DID YOU NEED THE NAME OF A DOCTOR WHO SPECIALISES IN THAT KIND OR RASH?" WHERE DID HE GO? I"LL JUST GET ON THE INTERCOM..."
Now, it's true that ebola is a real concern. I wouldn't be caught dead minimizing the effects Ebola has had on customer service agents world wide. I would however, put a little more stock in her reasoning had she not had an equally hyperbolic and ridiculous reason for not working just the week before.
Apparently terrorism made her fearful to leave her seat at her desk where she should not be sitting in the first place, and uncomfortable talking to customers that she doesn't talk to anyway.
It did not make her afraid of fast food, the local mall, paying bills on company time and twitter.
The week before that she was upset at Republicans and Mormons, though she didn't really specify which of the two kept her from working. It may have been a joint venture. The week before that it was joints.
The next logical step in her is that she will drive through the office and her computer will be rolled up on a portable stand right to her door. When people aren't moving fast enough she will flash her brights.
"BOBBY WITH THE RASH, PLEASE COME BACK TO EARLEEN'S DESK. I WAS NOT THROUGH TALKING TO YOU."